Opportunity for a Service Excellence Director

1 week ago

Charters Towers, Australia beBeeLeadership Full time $100,000 - $130,000

As a proactive team leader, your role will be to direct and mentor a 30-member team in delivering exceptional cleaning, trolley collection, and waste management services across Charters Towers stores. Your leadership will ensure consistent service delivery, encompassing trolley availability, safety, food safety, cleaning, hygiene, and waste management throughout the week.

Key responsibilities include collaborating closely with the services department to create effective work schedules, managing procurement within budgetary constraints, evaluating team members based on key metrics, and fostering relationships with internal and external stakeholders.

The ideal candidate will have experience in leadership or management, a keen eye for cleanliness, confidence in engaging with Department Managers and the Store Leadership Team, organisational skills, and comfort working within regulated frameworks.

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