Senior Technical Expert

4 days ago

Brisbane, Queensland, Australia beBeeTechnical Full time $98,146 - $138,181

Role Overview

As a senior technical expert, you will lead the delivery of high-quality aftersales technical service operations for Foton's light trucks and LCVs.

The successful candidate will develop and deliver comprehensive technical training programs for dealer technicians, ensuring they meet manufacturer standards.

Key Responsibilities:
  • Design and implement face-to-face and virtual technical training sessions for FOTON dealerships, focusing on diagnostics, NEV systems, and internal combustion models.
  • Develop and update training materials, assessments, and hands-on modules aligned with FOTON Global standards and emerging technologies.
  • Provide in-field technical support, coaching, and mentoring to technicians, resolving product issues and implementing training interventions.
  • Monitor and analyze technical trends using data analytics tools, identifying areas for improvement and optimizing training content.
  • Collaborate with OEMs, engineers, and internal teams to support product updates, recalls, and service campaigns.
  • Manage technical support operations, maintain accurate training records, and ensure compliance with safety, quality, and distributor agreement standards.
Requirements:
  • At least 5 years' experience as a technical trainer or senior technician in light commercial vehicles, with EV/hybrid knowledge preferred.
  • Certificate III in Automotive Mechanical Technology and Certificate IV in Training and Assessment required.
  • Strong leadership, communication, and organizational skills, with the ability to drive change and deliver results in dynamic environments.
  • Proficient in Microsoft Office, especially Excel; must hold a valid driver's license and be willing to travel nationally and internationally.
Benefits:

This role offers a unique opportunity to make a significant impact on Foton's global success. As a key member of our team, you will enjoy a competitive salary, excellent benefits package, and opportunities for professional growth and development.

About You:

If you are a motivated and experienced technical professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.

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