
Senior Technical Field Expert
6 days ago
As a Senior Technical Field Engineer, you will be responsible for providing expert technical support to our clients across various regions.
This role involves traveling extensively and working on-site with clients to troubleshoot and resolve complex technical issues.
You will be required to possess excellent analytical skills, a strong understanding of technical systems and processes, and the ability to work effectively in a fast-paced environment.
- Provides high-level technical support for an assigned base of large and complex clients.
- Takes complete ownership of onsite service activity ensuring timely and effective resolution of client issues.
- Performs advanced-level maintenance on all products including low-complexity installation activities.
- Contributes to improved client services metrics reporting and documentation.
- Identifies and resolves systemic issues within the team.
The ideal candidate will possess the following qualifications and skills:
- High School Diploma or equivalent required.
- Technical certification or associate degree preferred.
- Minimum 2-4 years' experience in relevant field.
- Australia Citizen preferred.
Unisys is committed to creating a diverse and inclusive workplace culture where everyone feels valued and respected. As an employee, you can expect:
- Competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- Supportive team environment with opportunities for growth and advancement.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, disability, ethnicity, gender, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, or veteran status.
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