Healthcare Operations Coordinator

3 days ago

Ipswich, South Dakota, Australia beBeeAdministrative Full time $85,000 - $107,000
About the Role

This is a key role within our healthcare services, supporting the smooth and efficient running of day-to-day operations.

  • Scheduling appointments, managing waiting lists, coordinating patient admissions and discharges, and processing referrals efficiently.
  • Performing administrative tasks such as typing, filing, scanning, photocopying, and managing incoming and outgoing mail.
  • Maintaining accurate records of patient demographics, medical information, and health fund details within clinical computer systems.
  • Monitoring and ordering non-clinical supplies, maintaining adequate stationery stock, and supporting the day-to-day running of the office.
  • Providing exceptional customer service to patients, families, visitors, and staff, responding to inquiries with professionalism, care, and a patient-first mindset.
  • Managing phone calls and emails, preparing agendas and taking minutes for meetings, and distributing internal and external correspondence.
  • Working across various healthcare environments, including public and private hospitals, general practices, specialist clinics, allied health services, aged care facilities, and community health settings.
  • Demonstrating clear, professional verbal and written communication to engage effectively with patients, colleagues, and healthcare professionals.
  • Managing a busy workload, meeting deadlines, and prioritizing tasks in a fast-paced healthcare environment.
  • Confidently using clinical systems, office software, and data entry applications.
  • Exhibiting a warm, patient-centred approach with empathy, patience, and a commitment to providing a positive experience.
  • Maintaining high accuracy in all data entry, record-keeping, and administrative documentation.
  • Working collaboratively as part of a multidisciplinary healthcare team.

The successful candidate will have:

  • A minimum of 5 years' experience in a similar role.
  • A current Working with Children Check – Blue Card.

We offer a range of benefits, including annual leave loading, four weeks annual leave, paid mandatory training, and access to an Employee Assistance Program.

We encourage Aboriginal and Torres Strait Islander people to apply and are committed to diversity and equal employment opportunities.

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