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HR Systems Professional

2 weeks ago

Sydney, New South Wales, Australia beBeeData Full time $130,000 - $140,000
Job Overview

This role plays a pivotal part in shaping and enhancing HR technology across the organization.

As a key member of the global HR team, you will work closely with stakeholders to understand business needs and translate them into practical, system-based solutions.

The position requires an end-to-end view of our HR systems, streamlining manual processes, identifying opportunities for improvement, and ensuring our systems are being used to their full potential.

  • System Administration:
  • Administer and maintain SAP SuccessFactors modules (e.g., Employee Central, Performance & Goals) and Litmos.
  • Configure and update system settings, workflows, business rules, and security permissions to align system functionality with organisational requirements and ensure data security and compliance.
  • Monitor system performance, troubleshoot issues, and coordinate with SAP/Litmos support and/or other vendors to resolve technical problems.
  • Oversee and manage all SAP/Litmos releases ensuring the organization is prepared for all changes.
  • Data Management & Integrity:
  • Ensure accuracy, integrity, and confidentiality of HR data through regular audits, data validation, and clean-up processes.
  • Oversee data imports, exports, and integrations with other enterprise systems (e.g., payroll, benefits, finance etc.).
  • Develop and enforce data governance policies and procedures.
  • Address and resolution of data discrepancies in a timely and efficient manner.
  • Reporting & Analytics:
  • Design, generate, and distribute standard and ad hoc reports, dashboards, and metrics to support HR, management and business decision-makers.
  • Collaborate with HR and business leaders to identify reporting needs and automate the process and dashboards where possible.
  • Maintain report catalogues and ensure compliance with data privacy regulations.
  • Process Improvement & Optimisation:
  • Working collaboratively with the HR Teams to understand HR needs and solve these needs into system configuration.
  • Identify opportunities for system enhancements and process automation to increase efficiency and effectiveness of HR operations.
  • Lead or support HR systems projects, including system upgrades, new module implementations, and process redesigns.
  • Document and communicate changes to HR processes, policies, and system configurations.
  • User Support & Training:
  • Serve as the primary point of contact for HR systems related queries, providing expert guidance and troubleshooting support to HR staff and end-users.
  • Develop, update, and deliver training materials for HR users in consultation with the Learning and Development function.
  • Facilitate user onboarding and support ongoing learning to drive adoption and system proficiency.
  • Compliance & Security:
  • Ensure compliance with relevant legal and regulatory requirements related to HR data and system access (e.g., GDPR, local legislation).
  • Coordinate periodic audits of system access, data privacy, and information security.
  • Maintain documentation for system configuration, change management, and compliance activities.
  • Coordinate with SAP/Litmos and third-party vendors for system updates, enhancements, support, and issue resolution.
  • Stay abreast of new features, releases, and best practices for SuccessFactors modules.
  • Evaluate add-ons and integrations to maximise system value.

About You:

  • 5+ years of hands-on experience administering SAP SuccessFactors or similar HRIS platforms.
  • Knowledge of the Litmos platform an advantage.
  • In-depth knowledge of HR processes, data management, and HR systems best practices.
  • Proficiency in system configuration, troubleshooting, and reporting tools within SuccessFactors.
  • Understanding of data privacy, compliance, and information security standards.
  • Strong analytical and problem-solving skills, with attention to detail and data accuracy.
  • Excellent written and verbal communication skills.
  • Ability to manage multiple projects and priorities effectively.
  • Strong customer service orientation with a collaborative approach.
  • Ability to work independently and as part of a cross-functional team.
  • Experience with HR system integrations, middleware, and APIs.
  • Experience delivering HR Administrator and end-user training and documentation.
  • Background in project management or participation in system implementation projects (preferred).
  • Knowledge of additional HR technologies (e.g., payroll, LMS) (preferred).