Client Service Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $92,000 - $124,000

Job Overview:

We are seeking a skilled Client Service Specialist to provide exceptional customer support and service excellence to clients of our retail banking division.

  • Act as the primary point of contact for clients, responding to queries and concerns in a timely and professional manner.
  • Provide information and guidance on our products and services, ensuring that clients have a clear understanding of their options.
  • Collaborate with other teams to resolve client issues and enhance overall customer experience.

Key Responsibilities:

The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues alike. They will also have a solid understanding of our retail banking products and services, as well as the ability to learn and adapt quickly.

Requirements:

To be considered for this role, applicants must demonstrate a passion for delivering exceptional customer service and a commitment to continuous learning and improvement. They should also be proficient in using technology to manage client interactions and data.

What We Offer:

In return for your hard work and dedication, we offer a competitive compensation package, opportunities for career growth and development, and a supportive and collaborative team environment.

About the Role:

This is an exciting opportunity to join our dynamic team and make a real impact on our clients' lives. If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application.

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