Hospitality Experience Coordinator
1 month ago
**Sydney Sofitel Wentworth Opportunities**
We are seeking a skilled and enthusiastic team member to join our in-room dining and room service team. This is an exciting opportunity for you to be part of two successful brands combined, providing multiple avenues for career development and growth.
This role requires you to deliver exceptional customer experiences, work collaboratively with the front-of-house team, and maintain a thorough understanding of our menu offerings and beverage details.
As a key element in producing our product, you will need to consistently meet quality standards, follow established procedures, and communicate effectively with colleagues and guests.
Key responsibilities include:
- Creating memorable in-room dining experiences for our guests.
- Delivering food and drink according to our Sequence of Service.
- Maintaining knowledge of menu elements and ingredients.
- Understanding beverage offerings and presentation techniques.
- Providing exceptional service by going above and beyond for our guests.
- Ensuring service leaders are informed of any issues during shifts.
- Maintaining a clean and organized workspace.
We offer a range of benefits including generous group discounts from both partners, daily delicious team meals, strong professional development opportunities, and a positive and caring culture.
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