Client Value Strategist

1 week ago

Sydney, New South Wales, Australia beBeeCustomerSuccessManager Full time $90,000 - $120,000

**Customer Success Manager Job Description**

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We are seeking a skilled professional to fill the position of Customer Success Manager. This role focuses on building strong relationships with clients to ensure they gain maximum value from our products and services.

Job Responsibilities
  • Provide proactive communication with customers to foster engagement and deliver a positive customer experience.
  • Serve as the primary point of contact between us and customers, educating them on how to utilize the full capabilities of our solutions.
  • Collaborate with Sales, commercial HQ functions, Resellers, and Customer Support teams to maintain a customer-centric approach and proactive service mindset.
  • Stay up-to-date with industry knowledge and innovations, participating in internal sales and customer support activities.

Required Skills and Qualifications
  • A degree in Dental, Business, Marketing, Computer Science, or related field.
  • Experience in Customer Success and/or B2B sales, ideally in dental equipment, healthcare, or technology.
  • Strong relationship-building skills and proficiency with PowerPoint, Excel, and CRM software.
  • Fluent in English with excellent written and verbal communication skills.

Benefits

This role offers opportunities for growth and development, and we provide a supportive environment that fosters innovation and teamwork.

Others

If you have previous experience in dental industry, sales processes and methodologies, clinical experience in a dental office or lab, and experience with global organizations, it is an advantage but not essential.

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