Claims Case Manager

5 days ago


Sydney, New South Wales, Australia beBeeClaims Full time $90,000 - $110,000
Job Overview

A rewarding career as a Claims Advisor offers the opportunity to make a real difference in people’s lives.

Key Responsibilities
  • Manage a portfolio of Workers Compensation claims for small, medium, and large employers
  • Assess claims accurately and ensure injured workers receive correct entitlements on behalf of relevant authorities
  • Communicate clearly and empathetically with all stakeholders
  • Prioritise workflow to meet key timeframes and deliver seamless service
  • Collaborate with internal teams and external partners to deliver proactive case management
  • Provide high-quality customer service through compliant, efficient, and timely support
Required Skills and Experience
  • Passion for people and proven track record in delivering exceptional customer service
  • Strong communication skills – listen, engage, and resolve issues effectively
  • Team-focused attitude with ability to thrive in high-volume, fast-paced environment
  • Empathy and compassion for those navigating complex situations
  • Ability to analyse information and make sound, timely decisions
  • Experience in Workers Compensation or Personal Injury claims highly regarded
  • Allied Health background a bonus

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