Retail Operations Director

1 week ago


Swan Hill, Victoria, Australia Coles Full time
About Coles

Coles is an Aussie icon at the heart of the nation, dedicated to providing exceptional customer experiences and supporting local communities.

Salary Package

We offer a competitive salary package, including a base salary of AU$100,000 - AU$120,000 per annum, plus superannuation and other benefits.

Job Description

As a Retail Support Manager, you will play a critical role in supporting all operational and people aspects of our stores. Your primary responsibility will be to work closely with the Store Manager to ensure key commercial targets are met or exceeded.

You will be responsible for:

  • Coaching, leading and developing a large team (100+) to achieve business objectives
  • Assisting the Store Manager to maintain high standards of store visual merchandising, safety, compliance and auditing
  • Driving a one-team culture that puts team members' health, safety and wellbeing first

In addition, you will be expected to:

  • Maintain strong relationships with customers and colleagues to provide exceptional customer service
  • Continuously seek opportunities to improve processes and procedures to drive business growth
Benefits

We offer a range of benefits, including:

  • A 5% discount on supermarket and liquor purchases online and in-store
  • Double discount periods throughout the year
  • Access to novated car leases
  • Paid parental leave
  • Opportunities for learning and development
What's Next?

If you're passionate about retail and want to make a real difference in the lives of our customers and colleagues, we'd love to hear from you



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