Proactive Services Operations Manager
3 days ago
Key Responsibilities
As a Team Lead in Proactive Services, you will be responsible for leading a team of cleaning and trolley collection specialists. Your key responsibilities will include:
- Creating and managing rosters to ensure that all cleaning and trolley collection tasks are completed to a high standard.
- Working closely with the Store Leadership team to identify areas of opportunity and upcoming priorities.
- Developing and implementing succession plans to increase team productivity and overall satisfaction.
- Completing time and attendance activities for team members, including tracking hours, managing absences, and ensuring compliance with company policy.
- Ordering consumables and managing budgets for cleaning supplies and other essential items.
Requirements
To be successful in this role, you will need to have:
- A strong eye for detail and a commitment to maintaining high standards of cleanliness.
- Excellent communication and leadership skills, with the ability to motivate and coach team members.
- Physical fitness and the ability to work in a fast-paced environment.
- A valid Australian driver's license, as you will be responsible for collecting trolleys using our vehicles.
- Experience working in a retail or customer-facing environment, with a strong understanding of the importance of delivering exceptional customer experiences.
What We Offer
At Woolworths, we are committed to creating a positive and inclusive work environment that supports the growth and development of our team members. As a Team Lead in Proactive Services, you will have the opportunity to work with a talented and dedicated team, with access to:
- A competitive salary and benefits package, including superannuation and a range of employee discounts.
- A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
- A supportive and collaborative work environment, with regular feedback and coaching opportunities.
- A range of employee programs and initiatives, designed to promote work-life balance and support your overall well-being.
Join Our Team
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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