Proactive Services Operations Manager

3 days ago


Swan Hill, Victoria, Australia Woolworths Full time

Key Responsibilities

As a Team Lead in Proactive Services, you will be responsible for leading a team of cleaning and trolley collection specialists. Your key responsibilities will include:

  1. Creating and managing rosters to ensure that all cleaning and trolley collection tasks are completed to a high standard.
  2. Working closely with the Store Leadership team to identify areas of opportunity and upcoming priorities.
  3. Developing and implementing succession plans to increase team productivity and overall satisfaction.
  4. Completing time and attendance activities for team members, including tracking hours, managing absences, and ensuring compliance with company policy.
  5. Ordering consumables and managing budgets for cleaning supplies and other essential items.

Requirements

To be successful in this role, you will need to have:

  • A strong eye for detail and a commitment to maintaining high standards of cleanliness.
  • Excellent communication and leadership skills, with the ability to motivate and coach team members.
  • Physical fitness and the ability to work in a fast-paced environment.
  • A valid Australian driver's license, as you will be responsible for collecting trolleys using our vehicles.
  • Experience working in a retail or customer-facing environment, with a strong understanding of the importance of delivering exceptional customer experiences.

What We Offer

At Woolworths, we are committed to creating a positive and inclusive work environment that supports the growth and development of our team members. As a Team Lead in Proactive Services, you will have the opportunity to work with a talented and dedicated team, with access to:

  1. A competitive salary and benefits package, including superannuation and a range of employee discounts.
  2. A comprehensive training program, designed to help you develop the skills and knowledge you need to succeed in your role.
  3. A supportive and collaborative work environment, with regular feedback and coaching opportunities.
  4. A range of employee programs and initiatives, designed to promote work-life balance and support your overall well-being.

Join Our Team

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.



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