Customer Service Representative
5 days ago
We are the Mounties Group, a people-first, profit-for-purpose organization that exists to improve the lives of our members and the communities we serve.
Job SummaryWe are seeking a friendly and enthusiastic Customer Service Attendant to join our team at Club Wyong. As the face of our front line, you will work across a diverse range of areas, including bar, gaming, and concierge.
Key Responsibilities- Provide exceptional customer service and ensure a positive experience for our members and guests
- Work collaboratively with our team to achieve sales and service targets
- Maintain a clean and safe environment, adhering to our high standards of presentation and hygiene
- Develop and maintain relationships with our members and guests, building a loyal customer base
- Work a flexible roster, including days, nights, and weekends, to meet the needs of our business
- Previous experience in hospitality or customer service is desirable, but not essential
- Possess a genuine passion for excellent customer service and a friendly, enthusiastic attitude
- Impeccable grooming, presentation, and communication skills
- Natural relationship building skills and the ability to work effectively with others
- Current NSW RSA and RCG certifications
- Training and development opportunities to help you grow and succeed in your role
- A uniform provided to ensure you look and feel your best
- Onsite parking for your convenience
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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