Nightfill Operations Manager

2 days ago


Gold Coast, Queensland, Australia Drakes Supermarkets Full time
About Drakes Supermarkets

Drakes Supermarkets is a leading Retail industry player, renowned for its family-owned and operated private company status. As Australia's largest independently-owned supermarket chain, we have achieved unprecedented growth, providing excellent career opportunities within our organization.

Job Summary

We are seeking a highly skilled and experienced Nightfill Operations Manager to join our team. The successful candidate will be responsible for managing the grocery department as if it were their own business, with the flexibility to tailor the store's service and product offering to meet the specific needs of our customers.

Key Responsibilities
  • Lead and manage a team of employees to achieve exceptional customer service and sales results
  • Develop and implement effective ordering and cost control strategies to optimize profitability
  • Manage staff rosters to ensure adequate coverage and minimize labor costs
  • Collaborate with management to achieve business objectives and improve operational efficiency
  • Coach, train, and performance manage staff to ensure they have the skills and knowledge required to excel in their roles
  • Ensure compliance with work health and safety standards and maintain a safe working environment
Requirements
  • Significant experience in grocery retail management, with a proven track record of success
  • Excellent leadership and delegation skills, with the ability to motivate and inspire a team
  • Strong communication and interpersonal skills, with the ability to liaise with staff, management, and external stakeholders
  • Ability to problem-solve and think critically in a fast-paced environment
  • Passion for the grocery retail industry and a commitment to delivering exceptional customer service


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