Administrative Officer

4 days ago


Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time
About the Opportunity

We are seeking a highly skilled and compassionate Administrative Officer to join our team at Mercy Health. As a key member of our Outpatient Department, you will play a vital role in providing exceptional patient-centred care.

Key Responsibilities
  • Meet and greet patients on Level 3, providing a warm and welcoming experience.
  • Answer phone calls relating to obstetric or physician appointments, ensuring timely and efficient communication.
  • Follow up on results, ensuring accurate and up-to-date information.
  • Perform other duties within the patient services department as requested by the patient services management team.
Requirements
  • Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
  • A compassionate, flexible and positive approach to effective patient care and management.
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
What We Offer

As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment, with a focus on delivering exceptional patient care. You will also have access to ongoing training and development opportunities, as well as a competitive salary and benefits package.

We are committed to creating a workplace that is inclusive, respectful and supportive of all employees. We encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture. We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.



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