Assistant Manager for Conference and Event Planning
7 days ago
Company Overview
Work Your Way to Pullman & Mercure Melbourne Albert Park
Located near the scenic Albert Park Lake with views of the Melbourne CBD skyline, our dual-brand hotel features 378 rooms, a restaurant, bar, pool, gym, and one of the largest conference facilities in Melbourne, boasting 31 versatile spaces designed for both business and leisure travelers.
Accor stands as Australia's largest hotel network, encompassing over 50 brands and more than 5100 hotels across 110 countries. We are committed to fostering your growth and learning every day, ensuring that your work aligns with your life’s purpose, allowing you to explore the endless possibilities within Accor.
Position Overview
The Assistant Manager for Conference and Event Planning plays a crucial role in the planning, coordination, and execution of various conferences and events. This position entails managing diverse logistical components, ensuring client satisfaction, and contributing to the overall success of each occasion.
Key Responsibilities:
- Oversee the organization of confirmed conference and event business from the initial confirmation to post-event follow-up.
- Collaborate with the Conference & Events Planning Manager to support, guide, and mentor team members.
- Develop and maintain event timelines, schedules, and checklists to ensure timely completion of all tasks.
- Assist in conducting post-event evaluations, collecting feedback, and preparing reports to assess event success and identify areas for enhancement.
- Establish and nurture professional relationships with clients, ensuring effective and timely communication.
- Prepare essential Event Planning documents, including Requests for Information, Event Orders, Invoices, and Floorplans.
- Ensure that progress deposits and final accounts are invoiced, and payments are received promptly, completing billing and post charges for each event.
- Coordinate with operational departments to ensure all preparations for conferences are in place.
- Facilitate site inspections, pre-conference meetings, and post-conference reviews with clients.
Qualifications:
- Degree in Event Planning, Hospitality Management, or a related field is preferred.
- Demonstrated experience in event planning or coordination.
- Ability to adapt quickly and think critically, with problem-solving skills that proactively assist where needed.
- Strong organizational and multitasking abilities, capable of managing multiple events simultaneously.
- Excellent communication and interpersonal skills, with a focus on customer satisfaction.
- Familiarity with event management software and Microsoft Office Suite, including DELPHI and OPERA, is advantageous.
- Proficient problem-solving skills and the ability to maintain composure under pressure.
Additional Information:
Benefits and Perks:
- On-site parking while on duty.
- Access to a confidential Employee Assistance Program.
- Inclusive and diverse workplace environment.
- Reward and recognition initiatives.
- Mentoring and career development alongside experienced professionals.
- Global discounts on hotel accommodations and food and beverage, including special rates with partner brands.
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Albert Park, Victoria, Australia AccorHotel Full timeJob SummaryThe Conference and Events Planning Assistant Manager is a key role within the AccorHotel team, responsible for supporting the planning, coordination, and execution of conferences and events. This position involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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Albert Park, Victoria, Australia AccorHotel Full timeJob SummaryThe Conference and Events Planning Assistant Manager is a key role within the AccorHotel team, responsible for supporting the planning, coordination, and execution of conferences and events. This position involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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Albert Park, Victoria, Australia Accor Full timeCompany OverviewWork Your Way to Pullman & Mercure Melbourne Albert ParkLocated near the scenic Albert Park Lake with stunning views of the Melbourne CBD skyline, our dual-brand hotel features 378 rooms, a restaurant, bar, pool, gym, and one of Melbourne's largest conference facilities with 31 versatile spaces, catering to both business and leisure...
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Albert Park, Victoria, Australia Accor Full timeCompany OverviewWork Your Way to Pullman & Mercure Melbourne Albert ParkLocated near the scenic Albert Park Lake with views of the Melbourne CBD skyline, our dual-brand hotel features 378 rooms, a restaurant, bar, pool, gym, and one of Melbourne's largest conference facilities, boasting 31 versatile spaces for meetings and events. We provide a luxurious...
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Albert Park, Victoria, Australia Accor Full timeJob DescriptionThe Conference and Events Planning Assistant Manager is a key role within the Accor team, responsible for supporting the planning, coordination, and execution of conferences and events. This position involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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Albert Park, Victoria, Australia Accor Full timeAbout the RoleThe Conference and Events Planning Assistant Manager is a key member of the Accor team, responsible for supporting the planning, coordination, and execution of conferences and events. This role involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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