Luxury Sales Expert

5 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $60,000 - $80,000
Client Advisor Job Description

The Client Advisor plays a vital role in building relationships with new and existing clients, delivering a personalized and elevated experience. This key role reports to the store management and is responsible for inspiring our clients by conveying passion for the brand, fashion, and luxury products.

Key Responsibilities:

  • Meet and exceed individual and store sales and commercial KPIs.
  • Through storytelling and passion for the brand, inspire our clients creating desire and love for the brand with every client interaction.
  • Provide a luxury service and demonstrate knowledge and expertise in product, fashion, and styling.
  • Follow the client journey to elevate the client experience in the store: ensure a great initial impression, discover your client, be a product and styling expert, and close the sale to maintain the relationship with the client.
  • Be efficient in following-up and delivering after-sales services to our clients.
  • Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate levels of product and replenishment, support with inventory management, markdowns, and stockroom maintenance when required.
Requirements and Qualifications

A proven track record in delivering sales and exceeding targets.

Previous experience in clientelling.

A strong interest in fashion, art, and culture.

Strong product knowledge and good understanding of store retail operations.

Understanding of competitor products.

Experience in working as part of a team.

Fluent in local language; English proficiency is desirable.

Other language knowledge is desirable.

Demonstrates confidence, curiosity, conviction, and care.

Energetic, proactive, and self-motivated.

Detail-oriented and creative with a passion for selling.

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels.

Results-driven and commercial mindset.

Flexible, collaborative, and adaptable approach to work.

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