Luxury Retail Leadership Opportunity

2 weeks ago

Sydney, New South Wales, Australia Cartier Full time

We are seeking a highly experienced Retail Manager to join our Flagship Boutique in Cartier. This is a rare opportunity to take your leadership skills to the next level and drive sales strategy in a dynamic and inclusive team environment.

About the Role:

  • This role involves mentoring, supporting, motivating, and managing the Sales Team directly and in partnership with Team Leaders.

About You:

  • You will have +5 years of experience in retail, hospitality, or service-related management roles.
  • A proven track record of managing teams of +20.
  • Excellent communication skills and an entrepreneurial mindset.
  • A strong work ethic and a passion for delivering high excellence in bespoke customer experience.
  • Well-organized with a high level of detail orientation.
  • Well-developed problem-solving skills with the ability to follow through and provide solutions.

Your Journey with Us:

  • You will participate in a video call with our TA Team to discuss the role and get to know you.
  • If successful, you will attend an interview with our Boutique Director and Retail Area Manager to assess your fit for the role.
  • You will meet our Commercial Director and HRBP who will share insights on our team dynamics and company culture.
  • The successful candidate will start with the business after reference and police checks are completed.

Key Responsibilities:

  • Drive sales strategy and maximize business opportunities by creating efficiency and synergies throughout the boutique experience.
  • Identify and execute client development plans and strategy.
  • Partner with various stakeholders to ensure exceptional client experiences and maintain professionalism.
  • Ensure the team is aware of targets and client experience best practices.
  • Manage partnerships with third-party and internal stakeholders to contribute to overall client experience at every touchpoint.
  • Promote the implementation of new technology-based service tools.

Estimated Salary: $120,000 - $180,000 per annum

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