Service Excellence Specialist

Job Title: P3M Capability Specialist LeadWe are seeking an exceptional professional to lead our Project, Program & Portfolio Management (P3M) community.This role is responsible for developing and implementing capability uplift strategies across the diverse P3M community.The ideal candidate will have experience in complex delivery environments and a deep...

Test Excellence SpecialistThe ideal candidate will ensure test consistency and develop frameworks, standards and procedures.Key Responsibilities:Collaborate with project managers and delivery leads to manage risks and issues related to testing activitiesAssist the business in prioritizing and maintaining the backlogIdentify opportunities for automation to...

Service Integration RoleThe Service Integration & Governance Lead position involves managing complex multi-vendor environments and driving service excellence across client engagements. This role requires someone who thrives in dynamic settings, builds strong provider relationships, and is passionate about continuous improvement in IT service...

Job Description:In a collaborative effort with the Client Executive, the Global Service Delivery Manager will ensure consistent global service excellence and drives transformation changes that align with the client's strategy.This role is responsible for providing global client oversight from a service and delivery perspective. A culture of continuous...

Service Designer LeadWe are seeking an experienced Service Designer to lead our efforts in improving the way we design and deliver services and programs through digital and non-digital solutions.Job Description:The ideal candidate will have a proven track record of developing and implementing service design concepts and structures, with experience in...

Procurement Services SpecialistThis role involves providing dedicated end-to-end procurement services to various portfolios. Responsibilities include drafting and reviewing request for quotes, spending proposals, and contracts under supervision. Additionally, you will undertake a quality assurance process on all procurement and contract documentation.The...

Business Improvement SpecialistWe are seeking a proactive and organized professional to support continuous improvement across our organization. This new position offers an opportunity to enhance service delivery, operational efficiency, and strategic alignment through supporting business improvements.The ideal candidate will have relevant experience in...

Job DescriptionThe Quality and Service Improvement Lead will oversee quality and safeguarding to meet all legislative and organisational standards while helping to manage registration, audits, and promote culturally safe practices for our First Nations children.This role focuses on developing mechanisms to support the delivery of safe and high-quality Out of...

Job DescriptionThe Quality and Service Improvement Lead is responsible for developing, promoting, and influencing the quality and safety of our services. This role will focus on developing mechanisms to support our delivery of safe and high-quality Out of Home Care services (OOHC), Sustaining Families services, and practices in the ACT.Some key...

Job DescriptionAs a Quality and Service Improvement Lead, you will play a pivotal role in developing, promoting, and influencing the quality and safety of services. The focus will be on creating mechanisms to support delivery of safe and high-quality Out of Home Care services, Sustaining Families services, and practices in the region.Key...