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Care Coordinator

2 months ago

Hope Island, Australia Mounties Group Full time

About Us

Mounties Group is a Mutual Organisation that values Family, Honesty, Care, Innovation, Fun and Loyalty. We exist to improve the lives of our members.

We have over 250,000 members across various industry sectors, including Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business.

About the Role

Mounties Care is seeking a dedicated Care Coordinator to join our team on a full-time basis at our Gold Coast site in Hope Island, QLD.

The successful candidate will work with our clients to assist them in remaining as independent as possible in their home and community. You will coordinate the delivery of care and services to our clients and have oversight over our team of Carers ensuring that quality services are delivered.

Key Responsibilities

  • Develop and coordinate client care plans
  • Visit our clients in the community
  • Assist with rostering of client services
  • Meet with potential client leads and facilitate their onboarding
  • Participate in the after-hours on-call roster arrangement
  • Maintain consistency and continuity in the clients care regime
  • Liaise with staff, clients, clients family and Healthcare providers where required
  • Maintain client confidentiality

About You

The ideal candidate must hold the following as a minimum:

  • Minimum 2-3 years' experience in a similar role
  • Current clear National Police Check
  • Current First Aid Certificate, including CPR
  • COVID-19 Vaccinated
  • Demonstrated knowledge within the Aged Care sector
  • Demonstrated care coordination skills and ability to work effectively with clients, family members and services providers
  • Previous experience managing Home Care Packages
  • Strong understanding of the Aged Care Quality Standards
  • NDIS knowledge desirable
  • Prior experience with CRM and electronic rostering system
  • Proficient computer skills, including Microsoft Office
  • Effective verbal and written communication skills
  • Excellent time management skills, with the ability to multitask
  • Positive and professional can-do attitude