Collections Team Leader
2 weeks ago
We are seeking a highly skilled and experienced Collections Team Leader to join our team at KBH Solutions. As a key member of our credit and collections team, you will be responsible for leading a team of credit/collection agents and driving business growth through effective debt recovery strategies.
Key Responsibilities- Team Management: Lead and manage a team of credit/collection agents, providing guidance, coaching, and performance management to ensure high levels of productivity and customer satisfaction.
- Debt Recovery: Develop and implement effective debt recovery strategies to maximize recoveries for the organization.
- Compliance and Risk Management: Ensure all compliance and legislation requirements are met, and identify and mitigate potential risks to the business.
- Reporting and Analysis: Provide regular reporting and analysis on debtor activity, identifying trends and areas for improvement.
- Customer Service: Provide exceptional customer service through building and maintaining relationships with customers, resolving queries, and recommending actions to delinquent accounts.
- Experience: Prior debt recovery/collections/credit experience, preferably in a team leadership role.
- Skills: Strong negotiation, problem-solving, and communication skills, with the ability to build relationships and manage a team.
- Technical Skills: Proficient in Excel and reporting software, with the ability to analyze data and provide insights.
As a Collections Team Leader at KBH Solutions, you will have the opportunity to work with a dynamic and growing organization, driving business growth and success through effective debt recovery strategies. If you are a motivated and experienced professional looking for a new challenge, please apply now.
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Collections Team Leader
2 weeks ago
Brisbane, Queensland, Australia KBH Solutions Full timeAbout the RoleWe are seeking a highly skilled and experienced Collections Team Leader to join our team at KBH Solutions. As a key member of our credit and collections team, you will be responsible for leading a team of credit/collection agents and driving business growth through effective debt recovery strategies.Key ResponsibilitiesTeam Management: Lead and...
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Collections Specialist
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Collections Specialist
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