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Team Leader

2 months ago

Brisbane, Queensland, Australia Pillow Talk Full time

About the Role

We are seeking a highly motivated and experienced Team Leader to join our team at Pillow Talk. As a Team Leader, you will play a key role in supporting the store leadership team by leading from the front and inspiring your peers to deliver exceptional customer service and achieve sales targets.

Key Responsibilities

  • Support the smooth and efficient operation of the store, including handling customer queries and concerns, driving the team to reach budget and KPIs, receiving and organizing inventory, and maintaining store visual appeal.
  • Lead by example and inspire your team to deliver exceptional customer service, capitalizing on every opportunity to bring comfort and style to life.
  • Support the Store Manager and Assistant Store Manager in the overall running of the store, stepping up when needed to ensure seamless operations.
  • Develop and maintain strong interpersonal relationships with customers and colleagues, providing a consultative selling experience and finding the right products to meet customer needs.
  • Multitask and adapt to changing priorities, ensuring the store runs smoothly and efficiently.

What We Offer

  • A competitive salary of $53,500 plus super, and generous monthly performance incentives.
  • 60% store discount after qualifying period.
  • Free onsite parking.
  • A warm, friendly, and supportive work environment.
  • Opportunities for further learning and career growth.
  • A passionate and knowledgeable team.
  • On-trend, high-quality products that make selling a true pleasure.

About Us

Pillow Talk is a 100% Australian-owned and operated company, one of the largest linen and homewares specialists in the country. We pride ourselves on our family values and culture of inclusivity and belonging.