Customer Service Representative

1 month ago


Gold Coast, Queensland, Australia Bond University Full time

pbAboutthePosition/b/ppBondUniversityisseekingahighlyskilledandcustomer-focusedReceptionandAdministrationOfficertojoinitsteam.Asthefirstpointofcontactforprospectivestudentsandvisitors,thisroleiscriticalinprovidingexceptionalserviceandsupporttoensureapositiveexperienceforall./ppThesuccessfulcandidatewillberesponsibleformanagingthereceptiondesk,handlingincomingphonecalls,andprovidingadministrativeassistancetotheOfficeofFutureStudents.Thisincludesprocessingstudentdata,recordingenquiryinformation,andmaintainingaccuraterecords./ppbAboutthePerson/b/ppWearelookingforanindividualwithexcellentcommunicationskills,bothverbalandwritten,andtheabilitytoworkeffectivelyinateamenvironment.Thesuccessfulcandidatewillhaveexperienceinasimilarrole,preferablywithinalargeorganisation,andbeabletodemonstrateahighlevelofaccuracyandattentiontodetail./ppbKeyResponsibilities/b/pulliProvideexceptionalcustomerservicetoprospectivestudents,visitors,andinternalstakeholders/liliManagethereceptiondesk,includinghandlingincomingphonecallsandrespondingtoenquiries/liliProvideadministrativeassistancetotheOfficeofFutureStudents,includingprocessingstudentdataandrecordingenquiryinformation/liliMaintainaccuraterecordsandprovidereportsasrequired/li/ulpbWhatWeOffer/b/ppBondUniversityoffersadynamicandsupportiveworkenvironment,withopportunitiesforprofessionalgrowthanddevelopment.Thesuccessfulcandidatewillreceiveacompetitivesalary,plus12%superannuation,andaccesstoarangeofstaffbenefits,includingfreestaffcarparking,salarypackagingoptions,andastaffwellbeingprogram./p



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