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Customer Service Representative
2 months ago
We are seeking an experienced Customer Service Representative to join our team at Telstra Robina store.
About the RoleThis is a casual position available, requiring flexibility to work Monday to Sunday. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, maximizing sales, and achieving performance targets.
Key Responsibilities- Customer Service: Provide quality service to all customers, resolving their queries and concerns in a timely manner.
- Sales: Maximise sales by offering latest product and service information to customers, ensuring they have a seamless shopping experience.
- Performance Targets: Achieve individual sales and performance goals, contributing to the overall success of the store.
- Store Presentation: Maintain store appearance, adhering to retail standards and promoting a welcoming environment.
- Experience: Previous experience in a customer-facing role, preferably in a fast-paced sales environment.
- Skills: Effective communication, problem-solving, and teamwork skills.
- Qualifications: High school diploma or equivalent, with a strong desire to learn and grow.
- Career Growth: Opportunities for professional development and career advancement within the company.
