
Parts Operations Coordinator
2 weeks ago
Job Title: Parts Operations Coordinator
About the Role:We are seeking a skilled and detail-oriented Parts Operations Coordinator to join our team. As a key member of our parts department, you will be responsible for handling all aspects of the parts operation, including retail and trade customers.
You will work closely with our sales and inventory teams to ensure seamless customer service and drive sales in the department. Your excellent communication skills and strong organizational abilities will enable you to effectively manage warehousing operations and coordinate the movement of stock.
Key Responsibilities:- Handle all customer inquiries and orders, providing exceptional customer service via phone, email, or in-person.
- Manage inventory levels, tracking stock movements and performing cycle counts as necessary.
- Collaborate with the sales team to identify opportunities to increase sales and implement strategies to achieve these goals.
- Process payments, handle returns, and resolve any customer complaints in a professional and courteous manner.
- Experience in a similar role in a dealership environment is essential, with a proven track record of delivering excellent customer service and driving sales growth.
- A solid understanding of inventory management systems and practices, with experience using DMS programs such as ERA is highly desirable.
- Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
- Excellent written and verbal communication skills, with the ability to build strong relationships with colleagues and customers alike.
- A competitive salary and benefits package, reflecting your skills and experience.
- The opportunity to work with a dynamic team in a fast-paced environment, with plenty of scope for career growth and development.
- Ongoing training and support to help you achieve your full potential and stay up-to-date with industry developments.
If you have a passion for delivering exceptional customer service and a desire to work in a fast-paced, dynamic environment, we'd love to hear from you. Please submit your resume and cover letter, outlining your relevant experience and qualifications, to apply for this exciting opportunity.
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