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Business Improvement Officer

2 months ago

Australia East Gippsland Shire Council Full time
About the Opportunity

We are seeking a highly skilled Business Improvement Officer to join our team at East Gippsland Shire Council. As a key member of our organization, you will play a critical role in identifying, analyzing, and evaluating opportunities to improve business processes across our council.

Key Responsibilities
  • Design and lead the implementation of business improvement projects to deliver continuous improvement.
  • Collaborate with employees across the organization to map current processes, identify improvement opportunities, and re-engineer workflows to streamline, strengthen, and improve service delivery.
  • Facilitate workshops covering a range of topics, including change management, process improvement, and process implementation.
Requirements
  • Background in business analysis, service excellence, process mapping, and/or implementing business improvement projects to deliver continuous improvement.
  • Strong Microsoft Office (Word, Excel, PowerPoint) and process mapping skills.
  • An analytical and problem-solving mindset with a proactive attitude and a strong drive for success.
  • Demonstrated experience or track record influencing and leading others through change processes that benefit the organization, customers, and other stakeholders.
  • Well-developed interpersonal and communication skills with the ability to engage with staff across all levels and external clients to gain cooperation to achieve desired project outcomes.
What We Offer
  • A flexible hybrid work model, with the option to work from home two days per week.
  • Opportunities for professional development, including study assistance.
  • 14 weeks paid parental leave.
  • Annual leave loading.
  • An Employee Assistance Program and Social Club.
  • A great work-life balance, with access to beautiful holiday destinations, beaches, mountains, parks, and lakes.
  • A banded salary that increases annually to the top end of the band.