Customer Service Leader

2 weeks ago

Perth, Western Australia beBeeClaimsManager Full time $80,000 - $110,000
Claims Manager Job Summary

We are seeking an experienced Claims Manager to provide expert-level support to clients, addressing inquiries, resolving issues, and exceeding expectations. This role involves collaborating with other departments to address client needs and improve overall service delivery.

The ideal candidate will have a proven track record of handling escalated issues effectively and coaching staff. They will possess strong interpersonal skills and ability to build rapport with clients and colleagues. Excellent written and verbal communication skills with a keen attention to detail are also essential.

This is a great opportunity for a customer-focused professional who thrives in a fast-paced environment and can adapt to changing priorities. If you have a proactive approach to problem-solving and a commitment to delivering exceptional service, we encourage you to apply.

  • Expertise in claims management and customer service.
  • Ability to handle complex client concerns and resolve issues promptly.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proven track record of delivering high-quality results in a timely manner.

Benefits:

  • Competitive salary commensurate with experience.
  • Opportunity for professional development and advancement.
  • Dynamic and supportive work environment.
  • Comprehensive training program.

About the Role:

This position offers a unique blend of challenge and reward for a skilled Claims Manager. You will be working closely with our team to deliver exceptional client experiences and drive business growth. If you are passionate about providing outstanding service and are looking for a new challenge, we encourage you to apply.

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