Senior Infrastructure Systems Specialist

1 month ago

Melbourne, Victoria, Australia Anton Murray Consulting Full time

Job Title: Senior EUC and Infrastructure Analyst

About the Role:

This is an exciting opportunity for an experienced Senior Analyst to join our Infrastructure team in a highly reputable employer. The role will involve managing and supporting the IT needs and issues for the Infrastructure team.

Key Responsibilities:

  • Provide business as usual (BAU) IT support: IT Service Management for Partners (Incident, Problem and Change Management).
  • Project Support/Management: Support migration activities, Testing activities, Migration IT Requirements, Work with Global core IT teams on Projects & Build-outs, Provides leadership to projects as needed.
  • Partner Experience: Enable and promote tech savvy A-partners through end-user empowerment, Perform process enhancements and continuous improvements through projects and initiatives, Maintain daily linkage with the key business partners to remain in the loop on day-to-day operations issues and status.
  • Provide Data Centre, Network and Server Management: Act as hands and feet and provide physical support to Global Network and Server Support Teams, Provide systems/network infrastructure support and network security management, Perform network/systems performance monitoring and capacity planning, Assist Manager to plan, maintain and execute all backup/recovery strategies for all critical systems.
  • Maintain up-to-date documentation:
  • Maintain, procure and keep records of all IT/IS assets:

Desired Knowledge/Skills:

  • Knowledge of networks, database or operating systems, PC/LAN/WAN, Citrix/VDI, telecommunications technologies, and information security technology.
  • Strong Analytical skills and attention to detail.
  • Good Project Management skills.
  • Good interpersonal skills are essential to successfully service clients and to maintain good working relationships with partners.
  • Good written and verbal communication skills are essential.
  • Good working knowledge of and troubleshooting experience in Office 365, Outlook, Lotus Notes and SharePoint.

Desired Experience & Qualifications:

  • Bachelor's degree or its equivalent qualifications – minimum.
  • Minimum 3-5 years of technical experience in operating systems, database, telecommunications, PC, LAN, WAN, and data security technologies.
  • Should have good a understanding of ITIL, Citrix, VDI/VM, Windows servers, MS O365.
  • ITIL, MCSE, MCSA and CCNA certification highly desirable.
  • Working knowledge of Service Now System tool highly desirable.

About Us: Our client is a leading asset owner and a highly reputable employer seeking a Senior Analyst to join their Infrastructure team.

What We Offer: We offer a dynamic work environment, competitive salary and benefits package, and opportunities for career growth and development.

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