Current jobs related to Enterprise Technical Support Specialist - Sydney, New South Wales - Apple

  • Enterprise Technical Support Specialist

    12 hours ago

    Sydney, New South Wales, Australia Industrial Light & Magic Full time

    About the RoleWe are seeking an experienced Enterprise Technical Support Specialist to join our team at Industrial Light & Magic. As a key member of our IT department, you will be responsible for providing top-notch technical support to our users, ensuring that our systems and equipment are running smoothly and efficiently.Job SummaryThe Enterprise Technical...

  • Enterprise GIS Technical Support Specialist

    7 days ago

    Sydney, New South Wales, Australia EBR Full time

    EBR is looking for a talented Enterprise GIS Technical Support Specialist to join their team in Rozelle. This role offers a competitive salary of $80,000 - $100,000 per annum.Job DescriptionThe successful candidate will provide exceptional technical support for EBR's enterprise GIS systems, ensuring seamless operation and optimal performance. Key...

  • Enterprise Support Specialist

    1 week ago

    Sydney, New South Wales, Australia NICE Full time

    About the RoleWe are seeking a highly skilled Enterprise Support Specialist to join our team at NICE. As a key member of our support team, you will be responsible for providing top-notch technical assistance and support to our customers.

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Systems Support SpecialistWe are seeking an experienced Technical Support Specialist to join our dynamic team at Hamilton Island Enterprises.As a key member of our IT team, you will be responsible for providing technical support and troubleshooting for various computer systems and software applications within the organisation.Key responsibilities...

  • Technical Support Specialist

    1 week ago

    Sydney, New South Wales, Australia University of South Australia Full time

    About the OpportunityWe are seeking a highly motivated and organized Technical Support Specialist to join our team at UniSA Education Futures.This is an exciting opportunity to work in a dynamic environment, providing technical support for academic programs and research activities.Key ResponsibilitiesPrepare equipment, classrooms, and laboratory facilities...

  • Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Hamilton Island Enterprises Full time

    Technical Support SpecialistHamilton Island Enterprises is seeking a skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support and troubleshooting for various computer systems and software applications within the organization.The RoleThis position is responsible for...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia REAL TIME AUSTRALIA Full time

    The Technical Support Specialist will be responsible for resolving complex technical issues and providing technical guidance to customers. This is a customer-facing role that requires strong interpersonal skills and experience in troubleshooting technical issues.The ideal candidate will have 2-4 years of experience in technical/application support/web...

  • Technical Support Specialist

    2 days ago

    Sydney, New South Wales, Australia Jemena Full time

    About the RoleWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a Digital Support Technician, you will be responsible for providing comprehensive technical support to end-users, ensuring timely resolution of technical issues, and maintaining high levels of customer satisfaction.This role involves diagnosing and...

  • Enterprise Workday HCM Technical Specialist

    1 week ago

    Sydney, New South Wales, Australia Hastha Solutions Full time

    **About Hastha SolutionsWe are a cutting-edge technology solutions company based in Sydney, Australia.Work Opportunity: Enterprise Workday HCM Technical SpecialistHastha Solutions is seeking an experienced Workday HCM Technical Specialist to join our team. This role is perfect for individuals with strong technical skills and excellent communication...

  • Technical IT Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Telstra Full time

    Job OverviewWe are seeking a highly skilled Technical IT Support Specialist to join our Executive IT Support team within Global End User Services. As a key member of our team, you will be responsible for providing complex technical advice, support, and customer consultancy on a range of platforms, devices, applications, and computerized systems.Key...

  • Enterprise Architecture Specialist

    12 hours ago

    Sydney, New South Wales, Australia ALTERYX Full time

    We are seeking a highly skilled Enterprise Architecture Specialist to join our team at Alteryx. As an integral part of our Professional Services Consulting team, you will play a crucial role in delivering value to our customers through effective consulting and guidance.The ideal candidate will possess expertise in software deployment and integration...

  • IT Specialist

    2 weeks ago

    Sydney, New South Wales, Australia UNSW Australia Full time

    Job OverviewAs a highly skilled IT Specialist at UNSW Australia, you will play a critical role in providing technical support for the university's teaching and research labs. With a strong focus on customer service and technical expertise, you will be responsible for resolving complex technical issues, managing incident and request management activities, and...

  • Enterprise Support Specialist Lead

    12 hours ago

    Sydney, New South Wales, Australia Canva Full time

    About Canva's Service Operations TeamCanva's Service Operations team are the face of a platform used by millions of people every day. With millions of active users, we strive to make each and every customer happy. Our aim is to provide excellent customer service and to promote this idea throughout the organisation.Role OverviewThe Senior Enterprise Support...

  • CQUniversity Enterprise Architecture Specialist

    3 weeks ago

    Sydney, New South Wales, Australia CQUniversity Full time

    Enterprise Architecture Specialist OpportunityCQUniversity is seeking a detail-oriented Enterprise Architecture Specialist to drive the development of high-quality technical expertise and support students, academic staff, and corporate functions across the University.The ideal candidate will have a related degree in Information Technology with at least four...

  • Senior Technical Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia NICE Full time

    Job OverviewWe are seeking a highly skilled Senior Technical Support Specialist to join our team at NICE. As a key member of our Technical Support team, you will be responsible for providing advanced-level technical support to our customers, managing high-impact technical cases, and working closely with internal stakeholders to ensure seamless customer...

  • Advanced Technical Support Specialist

    2 weeks ago

    Sydney, New South Wales, Australia NICE Full time

    A leading company in Australia seeks an experienced Advanced Technical Support Specialist to join its rapidly growing team. With a focus on delivering exceptional customer support, this role will play a key part in the company's growth and success.The successful candidate will be responsible for providing advanced-level technical support to large enterprise...

  • AWS Enterprise Support Specialist

    4 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    As a Technical Account Manager at Amazon Web Services, you will be a key member of the Enterprise Support team, responsible for leading the success of enterprise support customers in software industries building applications and services on the AWS platform.You will work backwards from your customer to define a support strategy, deliver expert advice on AWS...

  • Enterprise Support Expert

    5 days ago

    Sydney, New South Wales, Australia Canva Full time

    About CanvaCanva is a leading platform used by millions of people every day. Our mission is to empower users and make their experiences exceptional. As part of our Service Operations team, you will be the face of our company, interacting with customers to provide and process information in response to inquiries, concerns, and requests.Your RoleWe are seeking...

  • Technical Support Specialist

    3 weeks ago

    Sydney, New South Wales, Australia Macquarie Full time

    About the JobAt Macquarie, we're looking for a talented Technical Support Specialist to join our Banking and Financial Services technology team. As a hyper-scale Neobank, we're focused on delivering an exceptional support experience to our customers.Your RoleAs a Support Engineer, you will help our customers solve their problems through support tickets....

  • Enterprise Virtualisation Specialist

    7 days ago

    Sydney, New South Wales, Australia Talent Focus Full time

    About the RoleAt Talent Focus, we are seeking a skilled Enterprise Virtualisation Specialist to join our team. In this role, you will play a crucial part in supporting the systems operating environment to meet business requirements.The ideal candidate will have strong technical expertise in VMware ESXi, vSphere, Cisco UCS, and Cisco Fabric Interconnects, as...

Enterprise Technical Support Specialist

1 month ago

Sydney, New South Wales, Australia Apple Full time

Job Summary

We are seeking a highly skilled Technical Support Engineer to join our team at Apple. As a Technical Support Engineer, you will be responsible for providing solutions to technical problems for system administrators deploying, managing, and integrating Apple products with third-party products and server platforms, or networks.

Key Responsibilities

  • Provide solutions to technical problems for system administrators deploying, managing, and integrating Apple products with third-party products and server platforms, or networks.
  • Assist in the creation and maintenance of technical resource documents and other operational duties within the department.
  • Work with customers to address post-sales technical customer support issues.
  • Craft and supervise technical critical issues retaining customer issue ownership in order to provide timely follow-up with customers as required.
  • Work with multiple functional groups, including Apple Sales, Product Engineering, Product Marketing, and service groups within Apple, to champion and resolve customer issues.
  • Responsible for effectively positioning Apple's support products and technical solutions.
  • Follow established procedures.

Requirements

  • Maintained above-average attendance and phone metrics in the most recently held support position.
  • Strong advocate for customer happiness and excellent general knowledge of networking and server administration, with a strong technical foundation in troubleshooting theory and aptitude.
  • Validated experience with iOS, Windows, or Unix administration is ideal.
  • Strong self-motivation and flexibility, with a willingness to accept additional responsibilities as they develop.
  • Research, investigate, and provide high-quality responses to technical inquiries, and maintain an ongoing authoritative knowledge of diverse technologies.

About Apple

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace.