Warehouse Operations Coordinator

4 weeks ago

Smithfield, New South Wales, Australia Labourpower Full time
Job Title: Warehouse Administration Officer

We are seeking an experienced Warehouse Administration Officer to assist with the day-to-day operational needs of our client in Smithfield.

Main Responsibilities:
  • Conduct debriefing and processing of drivers' run sheet and paperwork.
  • Assist and encourage the use of Company processes and procedures, including Quality systems and risk management framework, to ensure major operational standards are effective, efficient, and in accordance with standards.
Key Skills and Competencies:
  • Commitment to customer service and DIFOT.
  • Ability to manage competing priorities in a high-volume processing environment.
  • Attention to detail and data entry accuracy.
  • Demonstrated written and verbal communication skills.
  • Ability to work collaboratively as part of a team to provide excellent customer service.
  • Proficiency with the Microsoft Office Suite.
  • Ability to comply with Company policies, procedures, and applicable legislative requirements.
  • Knowledge of the Australian Dangerous Goods Code (ADG) and/or Dangerous Goods Storage & Handling Regulations would be highly regarded as would experience in working with inventory/warehouse management systems.
Job Requirements:
  • Daily customer order entry and processing as per site and contractual requirements.
  • Ensuring all orders delivered on any given day are supported by Proof of Delivery (POD) and entered into the Company records.
  • Coordination of administration activities to support operational requirements.
  • Responding to customer queries and requests as required.
  • Weekly reconciliation and processing of invoice activities in accordance with required timeframes.
  • Provision of customer reports as per contractual requirements.
  • Coordination of alternative transport for non-DGL deliveries.
  • Review, confirmation, and authentication of supplier invoices.
  • Supporting reconciliation of pallets process.
  • Sharing responsibility for ensuring Material Safety Data Sheets (MSDS) are obtained for all products on site.
  • Support stocktaking activities.
  • Recording customer queries and resolution outcomes.

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