Business Support Professional

3 days ago

Caloundra, Australia beBeeAdministrative Full time $65,765 - $73,800
Job Opportunity: Administration Officer

We are seeking a proactive and efficient individual to provide support for the SEA program.

This role plays a key part in ensuring smooth program delivery and supporting participants on their business journey. As an Administration Officer, you will be responsible for:

  • Collaborating with team members to provide timely and effective support.
  • Ensuring accurate administration of our CRM system.
  • Analyzing data and preparing reports to enhance and streamline business processes.
  • Managing participant intake and onboarding, providing accurate advice on eligibility, enrolment, and program requirements.
  • Handling customer service calls and conducting quality outbound calls within agreed timeframes.

The position is offered as a full-time fixed-term contract until June 2027, with the potential for extension. While ideally full-time, we are open to considering part-time applicants. The role will be based in one of our offices.

Required Skills and Qualifications

About You...

  • Confidence in working under tight timeframes and meeting deadlines.
  • Strong problem-solving skills and ability to exercise sound judgement.
  • Proven administration and customer service experience, with ability to build and maintain strong relationships.
  • Competence in using workplace systems and CRM tools.
  • Ability to obtain a Blue Card and National Police Check (with no disclosable outcomes).
  • A current open driver licence.

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