Senior Donor Relations Coordinator

4 weeks ago


Bald Hills, Queensland, Australia Guide Dogs Queensland Full time
About the Role

Guide Dogs Queensland is seeking a highly skilled and experienced Senior Donor Relations Coordinator to join our Donor Relations Team. This full-time position is key to delivering our Regular Giving (RG) program and focuses on acquiring, upgrading, and retaining valued donors.

Key Responsibilities
  • Lead the planning and delivery of an innovative Regular Giving fundraising program.
  • Work with agencies to find new ways to engage and retain donors.
  • Create processes that improve the donor experience and gather valuable feedback.
  • Oversee campaign fulfillment and ensure high-quality interactions.
  • Develop donor materials and host donor engagement events that strengthen connections and provide unbeatable experiences.
  • Analyse data to refine our strategies.
  • Oversee and enhance administrative processes to ensure the accurate maintenance and management of donor records.
About You

We are looking for a strategic thinker who loves building relationships and has a proven track record in planning and delivering successful donor-centric regular giving campaigns. You will have a strong knowledge of regular giving trends and a commitment to innovation in fundraising.

You will be a strong communicator with excellent project management and organisational skills, with the ability to multitask effectively. You will also have advanced analytical skills with the ability to tailor insights for Executive and Board-level reporting.

Proficiency in Microsoft Office and experience with CRM systems, ideally Microsoft Dynamics, is also essential.

What We Offer
  • Salary packaging options - up to $15,900 tax free per year
  • A rewarding career that makes a real difference
  • Flexible approach to work
  • Great location, beautiful campus
  • Wellness initiatives and an Employee Assistance Program for staff and their families


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