Senior Donor Relations Coordinator

2 weeks ago

Bald Hills, Queensland, Australia Guide Dogs Queensland Full time
Role Summary

Guide Dogs Queensland seeks a Senior Donor Relations Coordinator to deliver an innovative Regular Giving fundraising program, enhancing donor experiences and driving engagement.

About the Role

This full-time position is key to acquiring, upgrading, and retaining valued donors. As a strategic thinker, you will leverage your expertise in traditional and digital marketing techniques to create a donor-centric fundraising program that meets our growth targets.

Key Responsibilities
  • Develop and Deliver Fundraising Program: Lead the planning and delivery of an innovative Regular Giving fundraising program.
  • Collaborate with Agencies: Work with agencies to find new ways to engage and retain donors.
  • Enhance Donor Experience: Create processes that improve the donor experience and gather valuable feedback.
  • Campaign Fulfillment: Oversee campaign fulfillment and ensure high-quality interactions.
  • Donor Materials and Events: Develop donor materials and host donor engagement events that strengthen connections and provide unbeatable experiences.
  • Data Analysis: Analyse data to refine our strategies.
  • Administrative Processes: Oversee and enhance administrative processes to ensure the accurate maintenance and management of donor records.
About You

Reporting to the Donor Relations Manager, our ideal candidate will demonstrate:

  • Tertiary qualifications in marketing, fundraising, or a related discipline.
  • A minimum of 2 years' experience in planning and delivering successful donor-centric regular giving campaigns.
  • Proven success in implementing donor care strategies to enhance engagement and retention.
  • Strong knowledge of regular giving trends and a commitment to innovation in fundraising.
  • Excellent project management and organisational skills, with the ability to multitask effectively.
  • Strong copywriting and creative skills that have measurable fundraising impact.
  • Advanced analytical skills with the ability to tailor insights for Executive and Board-level reporting.
  • Exceptional interpersonal skills and a knack for engaging diverse donors and stakeholders.
  • Proficiency in Microsoft Office and experience with CRM systems, ideally Microsoft Dynamics.
Benefits
  • Salary packaging options - up to $15,900 tax free per year
  • A rewarding career that makes a real difference
  • Flexible approach to work
  • Great location, beautiful campus
  • Wellness initiatives and an Employee Assistance Program for staff and their families

Guide Dogs Queensland has standards of conduct for employees and volunteers to maintain a safe and healthy environment. Our commitment to these standards requires that we conduct background referencing for all persons who will engage in direct and regular involvement with children, young people, and vulnerable adults.

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