Operational Efficiency Specialist

1 week ago


Hobart, Tasmania, Australia beBeeProcess Full time $96,503 - $108,869
About the Role

The Senior Process Officer role plays a vital part in supporting the Regulatory Operations Division by developing, implementing and maintaining operational process documents.

This involves incorporating quality assurance review findings into these documents to support the division's efforts to regulate effectively and implement strategies that enhance efficiency and effectiveness of provider registration, audit, compliance and enforcement activities.

Key responsibilities include:

  • Developing, reviewing and continuously improving operational process documents to ensure compliance with legislative, financial and administrative frameworks.
  • Contributing to the development and review of Commission-wide policies and resources, providing high-quality input that incorporates operational insights, legislative understanding and stakeholder perspectives.
  • Maintaining various registers (e.g. legal advice register, policy document register), ensuring accuracy, accessibility and compliance with recordkeeping and governance standards.
  • Developing subject matter expertise and interpreting relevant legislation, providing analysis, insights and guidance on their implications for operations, and contributing to the development of processes that support compliance and mitigate risk.
About the Team

The Quality Assurance, Systems and Process team is a key component of the Regulatory Operations Division.

They undertake quality assurance activities, provide recommendations for improvements to policies, processes, systems and training, and prepare and maintain process documents.



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