Operational Team Lead
2 weeks ago
We are seeking a skilled and experienced team leader to supervise our equipment services operations.
- Attend to customer inquiries and determine the scope of work, ensuring timely and cost-effective solutions.
- Provide customers with upfront estimates, establishing clear expectations and timelines for required services and repairs.
- Schedule work to technicians to optimize labor resources, prioritizing tasks to meet customer needs.
- Manage work orders, ensuring seamless communication with customers and internal teams.
- Assist with ordering parts and tools as needed, maintaining a well-stocked inventory to minimize downtime.
- Monitor compliance with safety, health, environment, and quality (SHEQ) requirements, fostering a culture of excellence within the team.
- Offer technical support as required, empowering team members to deliver high-quality results in a timely manner.
Cavpower Cat is the Caterpillar dealer for South Australia and Western NSW, delivering exceptional equipment and product support services to mining, construction, industrial, marine, and local government customers. With 50 years of experience, we have established a reputation for excellence and superior customer service, driving sustained growth and success.
What We OfferAs an Operational Team Lead, you will enjoy a competitive salary package, comprehensive training opportunities, and a chance to grow your career within a dynamic and forward-thinking organization. Our commitment to employee development, recognition, and rewards ensures that our team members feel valued, motivated, and empowered to excel.
About YouWe seek a proven team leader with leadership qualifications or experience, effective communication skills, sound influencing and negotiating abilities, and a passion for developing strong client relationships. A mechanical trade background or aptitude is essential, along with a current driver's license and familiarity with CAT and dealer systems. If you are a results-driven individual who thrives in a fast-paced environment, we encourage you to apply.
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