Infrastructure Support Team Lead
5 days ago
About the Role:
As a highly skilled Infrastructure Support Team Lead, you will play a pivotal role in ensuring the seamless operation of our clients' critical infrastructure. Your primary responsibilities will encompass preventative maintenance, installations, upgrades, and proactive issue resolution.
Your Key Responsibilities Will Include:
- Leading and mentoring a small team of engineers to deliver exceptional service to our clients.
- Providing expert technical guidance and support to resolve complex issues in a timely manner.
- Managing and maintaining relationships with key clients, including industry leaders in the storage sector.
- Coordinating and executing large-scale projects, such as data center migrations and equipment upgrades.
- Staying up-to-date with the latest technological advancements in Intel-based servers, storage systems, and tape libraries.
- Collaborating with internal stakeholders to develop and implement effective solutions to meet business objectives.
- Ensuring compliance with all relevant regulatory requirements, including NV1 Clearance for Australian citizens.
Nice to Have:
- Cisco certifications or experience.
- NetApp Storage systems expertise.
- EMC experience or certifications.
We are looking for a passionate and driven individual who is committed to delivering exceptional results and taking ownership of their work. As an Infrastructure Support Team Lead, you will have the opportunity to grow your skills and knowledge in a dynamic environment and take on new challenges. Estimated salary: $120,000 - $150,000 per annum.
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