Christmas Customer Experience Ambassador

2 weeks ago


Coomera, Queensland, Australia Dusk Full time

We are seeking a skilled and enthusiastic Christmas Casual Customer Assistant to join our QLD (Metro) team in one of 140+ stores across Australia and New Zealand. As a valued member of our team, you will play a pivotal role in delivering exceptional customer experiences and contributing to the success of our peak trade period.

Key Responsibilities:

  • Provide outstanding customer service, ensuring every interaction leaves customers feeling satisfied and valued.
  • Achieve key performance indicators (KPIs) and support store success by consistently meeting targets.
  • Create an inviting atmosphere through captivating visual merchandising, transforming our store into a stylish sanctuary of inspiration.
  • Share your extensive knowledge of our candles and homeware products with customers, illuminating their paths and inspiring their purchasing decisions.
  • Maintain a visually appealing store environment, always ready to wow our customers.
  • Collaborate with colleagues to foster a harmonious work environment, igniting the spirit of teamwork and cooperation.

About You:

  • A passion for exceeding customer expectations and creating unforgettable experiences.
  • Strong communication and interpersonal skills, enabling effective collaboration with colleagues and customers alike.
  • A can-do attitude, always ready to go the extra mile and deliver results.
  • A commitment to continuous improvement and a willingness to learn and grow.
  • The energy, positivity, and sparkle required to make every customer interaction a delightful experience.

This is a temporary role commencing November, with hours including weekends, late nights, and public holidays. If you're passionate about candles and exceptional customer service, we encourage you to apply.



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