Housing Support Specialist

7 days ago

Geelong, Victoria, Australia beBeeHousingSupport Full time $31,560 - $34,349
Job Title: Housing Support Specialist

This role is an integral part of a team working to create a nurturing atmosphere of home and family, where all are welcome.

Duties & Responsibilities:
  • Collaborate with colleagues in the development and delivery of personalized support plans for residents.
  • Foster strong, trusting relationships with residents through empathetic communication and active listening.
  • Perform wellness checks and participate in the setup and maintenance of shelter facilities upon arrival and departure.
  • Ensure the timely distribution of essential supplies, including harm reduction materials, personal hygiene products, cleaning essentials, meals, and other necessities, to residents.
  • Assist residents with daily tasks, such as room cleaning and organization, as well as assisting with referrals and applications for income assistance, housing supports, and other relevant services.
  • Evaluate the effectiveness of intervention plans, report on clients' progress, and discuss related concerns with supervisors.
  • Gather relevant information about clients' problems, needs, and risks through interviews, observations, meetings with other service providers, and the use of assessments and questionnaires.
  • Develop and conduct basic individual counseling sessions using techniques such as active listening, conflict resolution, and psycho-educational methods.
  • Maintain accurate and up-to-date files for assigned residents and provide regular reports to supervisors as required.
Requirements:
  • Degree or diploma in a related human or social service field.
  • A minimum of one year recent experience in a related field.

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