Regional Manager

3 weeks ago


Hawthorn, South Australia Lovisa Full time

Role Overview


We are seeking a highly skilled Regional Manager to lead our store network in a specific region. As a key member of our leadership team, you will be responsible for driving business results, developing and mentoring a high-performing team, and ensuring exceptional customer service.


Key Responsibilities



  • Manage a portfolio of 6-10 stores, providing strategic guidance and support to store managers
  • Develop and implement business plans to achieve sales growth, profit targets, and customer satisfaction goals
  • Lead by example, demonstrating a strong customer focus and a commitment to excellent service
  • Coach and develop store managers to achieve their full potential, providing regular feedback and coaching
  • Collaborate with the central team to develop and implement regional business strategies
  • Monitor and control expenses, ensuring efficient use of resources
  • Drive visual merchandising and store presentation excellence, ensuring a consistent brand image
  • Manage talent acquisition and succession planning, identifying and developing future leaders

Requirements



  • Proven experience in multi-site management, preferably in a fast-paced retail environment
  • Strong commercial acumen, with a track record of delivering results
  • Excellent people management skills, with the ability to coach and develop high-performing teams
  • Strong communication and interpersonal skills, with the ability to build relationships at all levels
  • A passion for retail, customer service, and fashion

What We Offer



  • A global business with endless career opportunities
  • A supportive, diverse, and inclusive team environment
  • Generous discounts on Lovisa products
  • A comprehensive development program, with regular reviews and feedback
  • Recognition and reward programs to celebrate individual and team achievements

About Lovisa


Lovisa is a fast-growing international retailer, passionate about fashion, style, and customer service. We offer a unique shopping experience, with a wide range of on-trend jewelry at affordable prices.


We are committed to our 10+1 culture commitments, which include diversity and inclusion, community engagement, and sustainability. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.



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