Online Customer Service Specialist
7 days ago
At Woolworths, we're looking for a skilled and enthusiastic Online Customer Service Specialist to join our team.
This role involves picking fresh products for online customers, ensuring timely delivery, and providing exceptional customer service. As an ideal candidate, you'll have a passion for delivering great customer experiences and a hunger to make a tangible difference in our communities.
We're seeking someone who can work collaboratively with our team to achieve shared goals and manage competing priorities effectively. You'll need to be flexible and adaptable to change, with a strong initiative to coordinate customer orders and ensure on-time departure of home delivery trucks.
In this dynamic environment, you'll thrive by embracing opportunities for growth and development, working closely with colleagues, and contributing to creating better experiences for our customers.
Key responsibilities will include:
- Picking fresh products for online customers
- Ensuring timely delivery and exceptional customer service
- Coordinating customer orders and managing inventory
What we offer includes:
- A supportive and inclusive workplace culture
- Ongoing training and development programs to help you reach your full potential
- A competitive salary and benefits package
About us: We're a leading retailer with a proud history of delivering excellent customer service and supporting local communities. Our mission is to create a workplace where everyone feels valued, respected, and empowered to succeed.
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