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Operations Team Leader

1 week ago


Sydney, New South Wales, Australia Amazon Full time
Company Overview

We're a team at Amazon that is responsible for ensuring the efficient processing and dispatch of items to our customers. Our operations are the heart of everything we do, and we rely on effective processes to make sure everything runs smoothly.


Job Description

This role is ideal for an experienced leader who can support and work in Inbound/Outbound Operations, including other departments as required. The successful candidate will be responsible for maintaining a safe workplace by following Safety SOPs, ensuring the well-being of all personnel and the integrity of Amazon operations.

Some key responsibilities include helping to manage daily department duties, allocating labor, leading meetings, assigning job duties etc. You'll also be expected to measure and monitor workflows, track onsite performance, and provide important shift information to front line management to ensure operational excellence across shifts.

The role involves supporting and training employees to deliver great service and supervising them in their daily tasks. You'll work closely with other departments to find solutions to address common issues or support needs in areas of key performance.

You'll have the opportunity to use data analysis to identify ways to optimize safety, quality and productivity. Ensuring successful area performance through tracking, reporting and feedback of associate performance is another key aspect of this role.