
Administrative Support Role
1 week ago
Job Title: Aps 4 Administration Officer
\This role supports the team in providing reports of serious abuse by ensuring information is correctly filed and shared.
\\\\[Key Responsibilities]- Handle incoming enquiry calls and refer them to liaison officers, documenting all calls in our system's database.
- Perform administrative tasks and activities that support day-to-day operations and efficient delivery of services to internal and external stakeholders.
- Ensure accuracy within office record keeping systems in accordance with administrative standard operating procedures.
- Identify and communicate time-sensitive matters to senior staff.
- Collaborate with team members to respond to difficult queries.
- Establish strong working relationships with internal and external stakeholders to deliver high-quality services and outcomes.
- Independently prioritise work while adapting to evolving priorities.
- Utilise strong communication skills to recognise audience needs and adjust communication accordingly, delivering multiple outcomes within set timeframes.
Requirements:
- Must be an Australian Citizen and able to obtain and maintain a Baseline Clearance.
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