Duty Operations Manager
3 weeks ago
About the Role:
As a Duty Manager at The Sporting Globe, you will be responsible for efficiently and effectively controlling all operations across the venue, including running the restaurant and bar.
Responsibilities:
- Assist in maintaining a high level of customer service and quality to ensure delivery of an outstanding guest experience.
- Support the Venue and Assistant Venue Manager by opening and closing the venue.
- Manage the FOH operational facets of the business, adhering to OH&S and Food Hygiene procedures.
- Identify opportunities to build sales and revenue while controlling costs.
- Drive a positive working environment and lead by example as a senior restaurant leader.
- Maintain current market knowledge and engage in promotional/marketing concepts to assist in business growth.
Requirements:
- A minimum of 2 years' experience in Hospitality Management, including experience in both Bar and Restaurant environments.
- Strong leadership and interpersonal skills.
- Passion for the industry and a strong sales culture.
- Experience in the financial aspects of a business.
- RSA certificate.
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