Senior Restaurant Operations Manager

1 month ago

Mill Park, Victoria, Australia The Sporting Globe Full time

Are you a results-driven leader with a passion for delivering exceptional customer experiences? We are seeking an experienced Senior Restaurant Operations Manager to join our team at The Sporting Globe Bar and Grill.

About the Role

We are looking for a skilled and motivated individual to oversee the efficient operation of our venue, ensuring seamless delivery of food and beverage services to our customers. As a key member of our management team, you will be responsible for driving sales growth, managing costs, and maintaining high standards of quality and service.

Main Responsibilities:

  • Lead and manage front-of-house operations, including restaurant and bar management;
  • Assist in the development and implementation of business strategies to drive revenue growth and improve profitability;
  • Maintain high standards of customer service and ensure prompt resolution of customer complaints;
  • Oversee inventory management, supply chain logistics, and waste reduction initiatives;
  • Monitor and report on sales performance, identifying areas for improvement and implementing corrective actions;
  • Foster a positive and inclusive work environment, promoting teamwork and collaboration among staff members;
  • Cultivate relationships with suppliers, vendors, and other stakeholders to optimize business outcomes;
  • Manage budgets and financial reports, making informed decisions to drive business growth and minimize costs.

Requirements:

  • A minimum of 2 years' experience in a similar role within the hospitality industry;
  • Proven track record of achieving sales targets, controlling costs, and improving operational efficiency;
  • Strong leadership and communication skills, with the ability to motivate and develop high-performing teams;
  • Degree in Hospitality Management or a related field (desired but not essential);
  • Ability to work effectively under pressure, meeting deadlines and delivering results-oriented solutions;
  • Flexibility to work varied shifts, including evenings, weekends, and public holidays;
  • RSA certificate (or equivalent) required.

What We Offer:

  • A competitive salary range: $70,000 - $90,000 per annum, depending on experience;
  • Performance-based incentives and bonuses to reward outstanding achievements;
  • A comprehensive benefits package, including health insurance, paid leave, and professional development opportunities;
  • The chance to work with a dynamic and supportive team, passionate about delivering exceptional customer experiences;
  • Ongoing training and development programs to enhance your skills and knowledge;
  • The opportunity to contribute to the success of a rapidly expanding business, with career progression opportunities available;
  • A fast-paced and exciting work environment, with a focus on innovation and continuous improvement.

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