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Zone Manager Job Overview

The Zone Manager plays a pivotal role in driving strategic outcomes through collaboration, innovation, and operational excellence across diverse functions.

This key position is responsible for leading an operational team of staff and volunteers in preparing and responding to emergencies.

  • Achieve exceptional results by developing and maintaining mature capability plans to ensure community safety through operational readiness.
  • Leverage strong leadership skills to build cohesive teams across diverse disciplines and backgrounds in various geographic locations.
  • Lead and influence team members from across the agency to deliver services to our volunteers and the communities of NSW aligning efforts with organisational goals.
  • Foster strong relationships with complex internal and external stakeholders to achieve common objectives.
  • Manage resources effectively to ensure sustainable delivery.
  • Drive continuous improvement across all areas by monitoring performance metrics.
  • Engage a volunteer workforce to support communities before, during, and after emergency events.
  • Experience in leading and managing the preparation and response to emergencies (or similar transferable skills) is essential.

Become a qualified Incident Controller Level 3 within 12 months and have the ability to travel, work on-call, and out-of-hours as required.