Tunnel Operations Specialist

3 days ago

Lismore, Australia beBeeReliability Full time $100,000 - $120,000
Job Overview

Maintain and support tunnel control systems, ensuring 24/7 operations.

About the Role

Transport for NSW is seeking experienced Tunnel Operations Specialists to join the Tunnels & Ferries Team under Road Maintenance & Resilience.

Key Responsibilities
  • Monitor, maintain, configure, and upgrade operational management and control systems (OMCS) and associated tunnel safety technologies.
  • Attend to reported failures of OMCS equipment and software on a rotating callout roster.
  • Conduct monitoring, preventative maintenance, configuration, and backup of specialised OMCS infrastructure.
  • Act as the first point of contact for OMCS issues reported by RTOC, triaging and directing faults to the appropriate internal or external team.
  • Coordinate with vendors and internal stakeholders to minimise downtime and restore failed systems.
  • Maintain detailed records of system faults, defects, and maintenance activities.
Required Skills & Qualifications
  • Proven experience maintaining SCADA/industrial control/safety-critical systems.
  • Strong troubleshooting skills across virtual platforms, operating systems, and software.
  • Hands-on experience with PLCs, enterprise servers, and network platforms.
  • Cert IV or higher in Control Systems, Electronics, IT, Computer Science, or Communication Networks.
  • Current Australian driver's licence (minimum Provisional P1).
  • Willingness to work on-call and travel to other tunnel assets when required.
Benefits

This role plays a critical part in ensuring the reliability, safety, and availability of tunnel systems in a 24/7 operating environment.

Stakeholders
  • Internal: Traffic Operations Team, Customer Service Operations Team
  • External: OMCS Vendors, contractors, and other key partners

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