
Training Development Specialist
1 day ago
A Delivery Driver Training Manager is required to join our Supply Chain team.
This role will involve designing, implementing, and overseeing training programs for last-mile delivery drivers. The ideal candidate will have experience developing structured training programs within logistics, transport, or last-mile delivery, as well as strong communication skills and the ability to inspire and motivate teams.
- The successful candidate will design and deliver comprehensive training programs tailored for last-mile delivery drivers.
- Create engaging training resources including manuals, video tutorials, and on-road assessments.
- Manage driver onboarding, ensuring new recruits are fully trained in product handling, assembly, and customer service.
- Evaluate competencies post-training to confirm readiness and capability.
- Conduct regular sessions on safety, accident prevention, and regulatory compliance.
- Monitor delivery performance data to identify gaps and deliver targeted training.
- Provide ongoing training in conflict resolution, problem-solving, and customer service excellence.
- Lead, mentor, and coach delivery drivers, fostering a supportive learning environment.
To be considered for this role, you must have proven experience in developing and delivering structured training programs, as well as excellent communication and leadership skills.
You should also have a strong understanding of safety compliance, regulatory requirements, and customer service excellence.
- You will have a skilled approach to creating engaging training materials and assessment tools.
- Experienced leader with the ability to inspire and motivate teams.
- Proficient in Microsoft Office and confident with AI-driven tools to enhance training delivery.
- Adaptable, collaborative, and committed to building a culture of learning and improvement.
We offer a range of benefits to support your career growth and well-being.
- Daily Perks: freshly brewed coffee from our onsite barista - fuel your day with a perfect cup.
- Generous Discounts: handsome employee and family & friends discounts on our premium products.
- Family First: paid parental leave to support you through all stages of life.
- Career Growth: be part of a fast-growing, innovative company that values your professional development.
- Collaborative Culture: join a supportive, values-driven team that celebrates passion, integrity, collaboration and innovation.
Passion, Integrity, Collaboration and Innovation are the heartbeat of our organization. These values guide everything we do, from the products we design to the culture we foster.
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