Financial Services Relationship Specialist

1 week ago


Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full time

We're a community-focused bank that's big enough to offer every opportunity, yet small enough to maintain our unique feel. This role is perfect for someone who wants to take calculated risks and make a real difference in the lives of our customers.

About Us

We're passionate about supporting our customers, giving back to our communities, and making a positive impact on society. Our team is committed to walking the talk when it comes to customer service, community involvement, and corporate social responsibility.

Job Description

This Customer Relationship Officer role will provide an exceptional Branch experience by meeting customers' end-to-end banking needs. You'll explore their needs and circumstances, providing consumer lending and other financial solutions relevant to their lifestyle. You'll build strong relationships with new and existing customers, as well as the wider community.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Demonstrated ability to achieve sales results through tailored solutions that meet customers' needs
  • Effective communication skills to engage with customers face-to-face and over the phone
  • The ability to quickly learn new systems and processes
  • A high level of Banking Product knowledge, including Transactions Accounts, Insurance, Term Deposits, and Credit Cards
  • Experience in consumer lending and the banking and finance industry (not essential)

Benefits

As a member of our team, you'll enjoy:

  • Ongoing training and development opportunities to help you grow in your career
  • A supportive and inclusive work environment that values diversity and teamwork
  • A competitive salary package, estimated at $80,000 - $100,000 per annum, depending on location and experience
  • A 76-hour fortnightly roster, with a permanent full-time contract

Location

This position is based in Warrandyte, with a permanent, full-time contract. If you're looking for a challenging and rewarding role that offers excellent opportunities for growth and development, we'd love to hear from you



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