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Intensive Case Management Service Lead
2 weeks ago
We are seeking an experienced and passionate leader to shape and drive intensive case management services across the region. As the Manager of Intensive Case Management Services, you will lead a dynamic team committed to delivering high-quality support to students and their families.
- Lead a team of professionals to deliver exceptional case management services.
- Drive innovation in practice, process, and governance to ensure alignment with policy goals.
- Oversee complex caseloads and guide triage, planning, and reporting to meet key priorities.
- Build capacity through effective recruitment, workforce planning, training, and performance management.
- Directly support critical cases and resolve escalated matters with care and expertise.
- Strengthen collaboration with schools, government agencies, and non-government organizations to create pathways for vulnerable students.
- Lead regional initiatives and forums that influence systems and outcomes.
- Proven leadership experience with a passion for developing people and teams.
- A strong background in case management, care coordination, and working with children, young people, and families.
- Expertise in stakeholder engagement and cross-agency collaboration.
- A strategic mindset and ability to navigate complex systems with empathy and integrity.
This is a unique opportunity to make a significant impact on the lives of students and families. If you have a strong commitment to delivering high-quality services and leading a talented team, we encourage you to apply.
