
Veterans' Advocate Professional
1 week ago
We are seeking a professional to join our Claims and Advocacy team in a part-time capacity. This role involves submitting claims on behalf of clients and representing them at the Veterans' Review Board.
The ideal candidate will have excellent communication skills, be able to work independently, and demonstrate empathy and flexibility in all actions.
- Strive for excellence through outstanding service, consultation, and continuous improvement.
- Demonstrate empathy and flexibility in all actions.
- Liaise with external stakeholders, services, and agencies associated with defence entitlements.
- Participate in projects aligned with strategic plans and adapt to change.
Key Responsibilities:
- Claim preparation and submission.
- Representation at the Veterans' Review Board.
- Establishing meaningful relationships internally and externally.
- Prioritising, managing, and problem-solving.
Requirements:
- Hold a Compensation Advocate Level 3 certification or be working towards it.
- Have a working knowledge of defence entitlements under relevant legislation and Veteran's Review Board policies.
- Complete relevant courses or have a willingness to do so.
- Understand defence-related illnesses and conditions.
Benefits
Our organisation offers a competitive remuneration package, not-for-profit salary packaging, annual leave loading of 17.5%, and an additional day off on December 27th.
We also provide flexibility within a hybrid working environment, team-building activities, wellbeing days, and volunteering opportunities.
Personal and professional development support is also available.
Our team values diversity and strives to create an inclusive environment where everyone feels safe, respected, valued, and heard.
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