Human Services Program Manager
2 weeks ago
Start your career with The Salvation Army today
We are looking for compassionate individuals who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
About Us
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Why this Role MattersThe Salvation Army Australia's Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.
About the RoleWe are seeking a values-driven and proactive Program Manager, at our Alice Springs location. Reporting to the AOD & Homelessness Manager, this is a permanent, full-time position. Salary and conditions are in accordance with the SCHADS award level 7.
You Will Successfully- Ensure high-quality, effective, client-focused and responsive service delivery in accordance with the Homeless Stream nation Model of Care and service delivery practice guidelines by providing leadership and management to the crisis support team in all aspects of their roles.
- Monitor, report and review program and service delivery activities to ensure best practice, good outcomes and internal and external service needs are met.
- Ensure case management documentation, records and data is collected in line with TSA policy and procedure There may be generic service delivery deliverables that are common to several roles
- Confirm TSA risk management policy and procedures are adhered to and monitored to ensure the safety and well-being of clients, employees and visitors, and the continuation of operations.
- Monitor financial performance to ensure annual budgets are balanced and met.
You Will Have (Requisite Skills & Qualifications)
- Degree-level qualifications in a relevant field, and
- Extensive relevant experience in a management role or equivalent in crisis accommodation.
- Knowledge and experience within the NT homelessness sector.
- NT Working with Children Check.
- National Criminal History Check.
- Management experience and Homelessness knowledge.
- Financial check and drivers licence.
- Ability and willingness to be on call and work outside normal business hours, as required.
What We Offer
As a registered NFP, we offer our eligible employees real and meaningful benefits such as;
- NFP salary packaging ($15,900 tax-free) plus meals and entertainment benefit ($2,650).
- Flexible working conditions.
- Health, fitness and financial discounts / benefits.
- Paid parental leave - 12 weeks.
- Up to 8 weeks leave per year through our purchase leave scheme.
- Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity.
- Purpose-driven career which has positive social and sustainable outcomes.
- Employee Assistance Program - Independent confidential counselling service;
- Opportunity for career development;
- An inclusive culture of dedicated, passionate and professional team members.
- Positively supporting and impacting the lives of others through your career contribution.
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